监督员

监督员将通知您与TeamViewer Engage有关的事件。 发生特定事件时,您将收到一封电子邮件通知。

创建新的监督员

您可以通过单击+新建监督员来创建新的监督员。首先,给您的监督员一个可识别的名称。

之后,您将必须选择一种类型,该类型定义了监督员触发时的条件。

Type

Description

Customer Assigned

Receive an email notification when a customer gets assigned to you
(and you are logged off)

Form Submission

Get notified when a customer fills in and submits a Form

Javascript Error

Receive a notification when a Javascript Error occurs

Message Received

Get notified when a customer sends a message to you

Settings changed

Receive an email when the settings of Engage get changed

最后,您必须通过选择用户或团队来选择监督者的接收者。

📌注意: 客户分配的用户没有选择接收器的选项,因为它将为分配的用户触发。